A global IT outage has hit companies around the globe, grounding planes and trains, and taking telecoms, TV, radio and supermarkets offline.

What caused the Crowdstrike outage?

What is the widespread impact?

Find out more here:  Crowdstrike outage explained

Should you be concerned about your own systems?

Although Microsoft has confirmed the outage has affected some of their systems, it is reported as being isolated to specific sectors of industry. Specifically travel, banking, telecommunications, and public services globally​.   It is therefore highly unlikely that any of Serendipiti's clients have been directly affected by this outage.

That said, this is being reported as the biggest outage of all time, and the situation is fluid. We will therefore be monitoring this outage closely over the coming hours and we will update the status below should the situation change for our clients.

Status Update

20/7/24                  No reports of issues from any of our clients.

19/7/24                   Serendipiti have had no reports of issues from any of our clients.

What should I do to mitigate these kinds of disasters?

We cannot stress highly enough how important it is to have a multi-layed, multi-plan backup solution in place for each and every one of your business-critical systems [together with a fully documented disaster recovery plan (DRP)].    A disaster recovery plan is crucial for several reasons:

1. Minimize Downtime: Ensures quick restoration of services, minimizing operational disruptions.
   
2. Data Protection: Safeguards against data loss by maintaining backups and recovery procedures.
3. Customer Trust: Maintains service reliability and customer confidence.
4. Compliance: Meets regulatory requirements for data protection and business continuity.
5. Risk Management: Identifies potential threats and mitigates their impact on business operations.
6. Financial Stability: Reduces financial losses associated with prolonged outages and operational interruptions.