IT Support for UK Charities
Serendipiti specialise in IT support for UK Charities.
In recognition of the need for Charities to keep a lid on costs, we have a tried and tested method of supporting UK charities at a much lower rate than our usual RRP - without compromising the quality of service we offer.
Given that 99% of IT issues can be addressed remotely, we have put together an exclusive deal for Charities by offering up to 15% off our standard rate for IT support services (with no annual contract or commitment).
How it works
Rollover unused units
Unused units are rolled over every month. You only need to top up when you run out of units. No "use it or lose it" here!
keep track of spend
We'll provide you with a free online statement which is accessible 24/7, enabling you to keep track of your unit spend.
A
Benefits of Remote Support
Remote support offers numerous benefits, making it a valuable tool for both businesses and individuals. Here are some key advantages:
- Efficiency: Remote support allows technicians to resolve issues quickly without the need for travel, reducing downtime and improving productivity.
- Cost-effective: By eliminating travel expenses and reducing the time needed to fix problems, remote support can significantly lower costs.
- Access to Expertise: Remote support provides access to a wide range of experts who can offer specialized knowledge and solutions
- Flexibility: Technicians can provide support from anywhere, making it easier to address issues outside of regular business hours
These benefits make remote support an essential component of modern IT strategies, helping businesses stay efficient and secure.
No Contract
Support is offered without the need for a contract.
We want Charities to work with us because they chose to - not because they are contractually obliged to do so.
Here are just a few of
the UK Charities we support...
Teamwork Trust
"We are thoroughly impressed with the exceptional service provided by Serendipiti. Their team of experts demonstrate unparalleled professionalism and technical expertise, ensuring our IT infrastructure runs smoothly and efficiently. From prompt responses to our queries to proactive maintenance and innovative solutions, Serendipiti has consistently exceeded our expectations." Helen Burdett-Wright
Volunteer Action
"We are a small charity based in Oundle and have been very pleased by the level of service. Their dedication to customer satisfaction and attention to detail make them a standout in the industry. I highly recommend Serendipiti IT Services Limited to any business seeking reliable and top-notch IT support. We have worked on big projects and small and always received the same level of attention. I am happy to recommend them." Liz Holland
Cambridge Counselling Foundation
"The team at Serendipiti made the migration of our systems and data so easy. There was a seamless transition. We were made aware of everything that was happening every step of the way and any question asked was answered in a way that the 'non-techy' of us could understand. I would highly recommend Serendipiti as an IT provider." Laura Eynon
Evolve Counselling
"Serendipiti are super-responsive to our needs, looking at problems and coming up with solutions as soon as we ask. Yes, this is about IT and tech - but Serendipiti gives the (for us anyway) much appreciated 'human' aspect to the sometimes baffling and complex digital domain. As a bonus, they also help find the most cost effective solutions, pointing us to the way of working that saves our time and money - much needed in our medium-sized charity. In sum, they really are part of our team." Gordon Ackroyd
Downloads
Download our Services Brochure and Charity Price List.